Food for thought

Food for thought

Achievement Customer Care Excellence Goals Innovation Planning Quality Time Management Teamwork More

Achievement

"There is no success without hardship."

- SOPHOCLES

"All things are difficult before they are easy."

- THOMAS FULLER

"I have learned that success is to be measured not so much by the position that one has reached in life as by the obstacles which he has overcome while trying to succeed."

- BOOKER T. WASHINGTON

Goals

"There is no achievement without goals."

- ROBERT J. MCKAIN

"This one step - choosing a goal and sticking to it - changes everything."

-SCOTT REED

"People with goals succeed because they know where they're going."

- EARL NIGHTINGALE

"There are those who travel and those who are going somewhere. They are different and yet they are the same. The successful has this over his rivals: he knows where he is going."

- MARK CAINE

"The indispensible first step to getting the things you want out of life is this: decide what you want."

- BEN STEIN

"If a man knows not what harbor he seeks, any wind is the right wind."

- SENECA

"Nothing happens unless first a dream."

- CARL SANDBURG

"Every great and commanding moment in the annals of the world is the triumph of some enthusiasm."

-RALPH WALDO EMERSON

"It is in the mind that maketh good of ill, that maketh wrentch or happy, rich or poor."

- EDMUND SPENSER

Planning

"It isn't sufficient just to want - you've got to ask yourself what you are going to do to get the things you want."

- RICHARD ROSE

"Your problem is to bridge the gap which exists between where you are now and the goal you intend to reach."

- EARL NIGHTINGALE

"With a definite, step-by-step plan - ah, what a difference it makes! You cannot fail, because each step carries you along to the next, like a track..."

- SCOTT REED

"Nothing is likelier to keep a man within compass than having constantly before his eyes, the state of his affairs in a regular course of account."

- JOHN LOCKE

"A good plan is like a road map: it shows the final destination and usually marks the best way to get there..."

- H. STANLEY JUDD

"Success or failure is often determined on the drawing board."

- ROBERT J. MCKAIN

Customer Care

"When we take care of our customers we take care of ourselves."

"A happy customer is the best job security we have."

"It takes months to find a customer...seconds to lose one."

"Rule #1... If we don't take care of the customer, somebody else will."

"We never get a second chance to make a good first impresion."

"Here is a simple but powerful rule...always give people more than they expect to get."

- NELSON BOSWELL

Excellence

"Good enough never is."

"Perfection is our goal...excellence will be tolerated."

- JAY GOLTZ

"Every job is a self-portrail of the person who did it. Autograph your work with excellence."

"There is always a better way...your challenge is to find it."

"Excellence is more than competence...it is striving for the highest possible standards."

"Your work is you. Don't let you down."

"If better is possible, good is not enough."

Innovation

"Innovation and creativity creates opportunity...quality creates demand."

"Curiosity is more important than intelligence."

"A single thought can revolutionize your life."

"Every problem contains the seed of its own solution."

- NORMAN VINCENT PEALE

"Creativity is to the information age what ore was to the industrial age."

"Imagination is more important than knowledge."

- ALBERT EINSTEIN

"There is no power like the power of an idea whose time has come."

"We see every problem as a nail if our only tool is a hammer."

Quality

"Quality remains long after the price is forgotten."

"The customer is our final inspector."

"Quality is never an accident."

"Quality only happens when you care enough to do your best."

"Quality products and quality service begin with quality thinking."

"Nothing attracts customers like quality."

"Focus on quality."

"Quality is meeting our customers' requirements at all times and striving to exceed them whenever possible."

"Pay attention to details. Sweat the small stuff."

"If you don't have the time to do it right, when will you find the time to do it over?"

Time Management

"Time has no meaning in itself unless we choose to give it significance."

- LEO BUSCAGLIA

"Set priorities for your goals...a major part of successful living lies in the ability to put first things first. Indeed, the reason most major goals are not achieved is that we spend our time doing second things first."

- ROBERT J. MCKAIN

"Concentrate on the essentials...we will then be accomplishing the greatest results with the effort expended."

- TED W. ENGSTROM and R. ALEC MACKENZIE

"Review our priorities, ask the question: What's the best use of our time right now?"

- ALAN LAKIEN

"The key to setting priorities, the order in which you must accomplish things, is to ask yourself, "What is my payoff in doing this activity? How does this fit in with my long-term objectives...?

- SUCCESS MAGAZINE

"Is what I'm doing or about to do getting us closer to our objective?"

"Plan your work for today and every day, then work your plan."

- NORMAN VINCENT PEALE

"He who every morning plans the transactions of the day and follows out that plan, carries a thread that will guide him through the labyrinth of the most busy life."

- VICTOR HUGO

Teamwork

"Companies don't succeed...people do."

"Teamwork...more we and less me."

"Working together means winning together."

"Teamwork is the fuel that allows common people to attain uncommon results."

"Working together works."

"You become successful by helping others become successful."

"Innovation creates opportunity, quality creates demand, but teamwork makes it happen."

"T.E.A.M. =

Together Everyone Achieves More."

"None of us is as smart as all of us."

"Great discoveries and achievements invariably involve the cooperation of many minds."

- ALEXANDER GRAHAM BELL

"The secret is to work less as individuals and more as a team. As a coach, I play not my eleven best, but my best eleven."

- KNUTE ROCKNE

"There is no limit to what you can do if you don't care who gets the credit."

"A successful team beats with one heart."